Responsible Gaming at bajive
bajive believes that gambling should always be entertaining, never harmful. We provide every player in Bangladesh with the tools, knowledge, and support to stay in control — every time they play.
At bajive, responsible gaming is not a box to tick — it is a core part of how we operate. Gambling can be a fun and social activity, but for a small number of people it can become a serious problem. We have built our responsible gaming framework with that reality in mind, and we are committed to providing every player with the tools they need to stay in control of their gambling activity.
This page explains the responsible gaming tools available on bajive, the warning signs of problem gambling, and how to reach out for help if you or someone you know needs it. We strongly encourage all players in Bangladesh to read this page carefully and to set their personal limits before beginning play.
Deposit Limits
Set a daily, weekly, or monthly maximum deposit amount directly from your Account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering a deposit limit takes effect immediately; increasing one requires a mandatory 7-day cooling period.
Loss Limits
Cap the total amount you can lose in a single day, week, or month. When your loss limit is reached, your account will be temporarily locked for wagering for the remainder of that period. This tool is especially useful for players who want a hard financial ceiling on their sessions.
Session Time Limits
Set a maximum session duration so that bajive automatically notifies you — and optionally logs you out — when you have been playing for your chosen length of time. Staying aware of how long you have been playing is one of the simplest and most effective responsible gaming habits.
Time-Out (Short Break)
Take a break from bajive for a set period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended for all gambling activity. You will still be able to log in to process a pending withdrawal, but you cannot place any bets. Time-outs activate immediately and cannot be cancelled early.
Self-Exclusion
If you feel you need a longer break, bajive offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once self-exclusion is active, your account is fully closed for wagering and all marketing communications are stopped immediately. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request". Requests are processed within 24 hours.
Account Activity History
Every bajive account includes a full transaction and session history. You can review exactly how much you have deposited, wagered, won, and withdrawn over any time period. Regularly reviewing your activity history is a healthy habit that keeps your gambling in perspective.
Problem gambling can affect anyone, regardless of income, background, or experience. In Bangladesh, the pressures of daily life — financial stress, family obligations, or simply the excitement of sport during BPL or IPL season — can sometimes lead people to gamble more than is healthy. bajive urges all players to be honest with themselves about their gambling behaviour.
- Set a budget before you play. Decide the maximum amount you are willing to lose in a session — and treat that as the final number, not a starting point.
- Never gamble to make money. bajive games are entertainment products. Approach every session expecting to spend your budget on fun, not to generate income.
- Take regular breaks. Step away from the screen for at least 15 minutes every hour. Fatigue and frustration lead to poor decisions and chasing behaviour.
- Keep gambling separate from stress relief. Gambling while anxious, sad, or angry increases the risk of impulsive and harmful decisions. Only gamble when you are in a positive, clear-headed state of mind.
- Withdraw your winnings regularly. If you are ahead, take some profit out. Keeping large sums in your account increases the temptation to keep playing beyond your plan.
- Balance gambling with other activities. Cricket matches, family time, outdoor activities, and social events in Dhaka, Chittagong, or wherever you are based should always take priority over gambling sessions.
- Use bajive's limit tools proactively. Do not wait until gambling becomes a problem before you activate deposit limits or session time caps. Setting these tools when you first register is the smartest approach.
bajive's services are available exclusively to adults aged 21 and over. 21+ We verify the age of every player during the KYC process, and any account found to belong to a person under 21 will be closed immediately, with all funds returned and all wagers voided.
If you share a device with younger family members, we strongly recommend activating parental control software to prevent access to gambling websites. Many free tools are available for Android and iOS devices that allow parents to block specific categories of websites and apps.
If you believe a minor is using a bajive account, please contact us immediately at [email protected]. We will investigate and act without delay. Protecting young people from gambling harm is a responsibility we take with the utmost seriousness.
If you are concerned that gambling is becoming a problem for you or someone close to you, the most important thing you can do is ask for help. bajive's support team is here to assist you in activating self-exclusion, setting account restrictions, or simply talking through your concerns. All conversations with our responsible gaming team are handled with complete confidentiality.
Email Support
Contact our responsible gaming team at any time. Use the subject line "Responsible Gaming".
[email protected]Response Time
We aim to respond to all responsible gaming requests within 24 hours (BST, UTC+6).
Self-Exclusion
Request an immediate account suspension of 6 months, 1 year, 3 years, or permanent.
FAQ
Find answers to common questions about limits, withdrawals, and account tools on our FAQ page.
Play Smart. Play Responsibly.
Explore bajive's full game library — slots, cricket betting, Keno, Lucky Dragons — knowing that our responsible gaming tools have your back every step of the way. 21+ only.