bajive Frequently Asked Questions

Creating a bajive account takes less than three minutes. Visit bajive.app and tap the registration button, then fill in your full name, date of birth, email address, and preferred mobile banking number. You must be at least 21 years old to register. Once submitted, you will receive a confirmation and can begin the KYC verification process to unlock full account features.

bajive requires a clear photograph or scan of a valid government-issued photo ID — your National Identity Card (NID), passport, or driving licence. In some cases we also request proof of your residential address (a utility bill or bank statement dated within the last three months) and confirmation of the mobile banking wallet you plan to use for deposits. KYC documents are reviewed within 24 to 48 hours.

bajive may temporarily restrict an account for several reasons: incomplete KYC verification, suspicious login activity, a responsible gaming limit you set yourself, or a self-exclusion request. If your account has been restricted without your request, contact [email protected] with your registered username and a brief description of the issue. Our team targets a response within 24 hours (Bangladesh Standard Time).

No. bajive strictly allows one account per player. Registering multiple accounts — whether under the same name, different names, or shared devices — is a violation of bajive's Terms and Conditions and will result in permanent closure of all associated accounts and forfeiture of any balances. If you have lost access to your original account, contact [email protected] to recover it rather than creating a new one.

To permanently close your bajive account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Include your username and confirm that you wish to withdraw any remaining balance before closure. bajive will process the closure within 72 hours and ensure all pending withdrawals are completed first. If your reason for closing is gambling-related, we strongly encourage you to consider self-exclusion instead.

To deposit via bKash, log in to your bajive account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a bajive merchant number or prompted to complete the transaction inside the bKash app. Enter the deposit amount, confirm your bKash PIN, and the funds will appear in your bajive balance within a few minutes. The minimum bKash deposit is ৳200.

Nagad deposits on bajive are processed instantly in most cases. Once you confirm the transaction inside the Nagad app and the payment clears on Nagad's end, your bajive account balance is updated within one to five minutes. If your balance has not updated after ten minutes, check the transaction status in your Nagad app and contact bajive support with the transaction reference number.

The minimum withdrawal amount on bajive is ৳500. Withdrawals are processed to the same bKash, Nagad, Rocket, or Upay wallet used for your most recent deposit. bajive does not charge a withdrawal fee, though your mobile banking provider may apply their standard transfer charges. Dutch-Bangla Bank and BRAC Bank transfers are also supported for higher-value withdrawals, subject to additional verification.

Most bajive withdrawals to bKash, Nagad, and Rocket are completed within one to four hours. Withdrawals submitted between midnight and 6:00 AM Bangladesh Standard Time (BST, UTC+6) may experience a slight delay and are typically processed by 10:00 AM the same day. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, or Islami Bank usually take one to two business days to clear.

bajive does not charge platform-side fees for deposits or withdrawals. However, your mobile financial service provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction charges as per their published rate cards. bajive recommends checking your MFS app for the applicable fee before initiating a transaction, particularly for larger transfers.

Yes. bajive accepts deposits and processes withdrawals via Rocket (Dutch-Bangla Bank's mobile banking service) and Upay. The process is the same as for bKash and Nagad: select your preferred method in the Deposit or Withdrawal section of your bajive account and follow the on-screen instructions. Minimum deposit and withdrawal amounts are the same regardless of which MFS provider you choose.

bajive covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs over/under, method of first dismissal, and live in-play betting. Coverage spans the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC ODI series, and international matches featuring the Bangladesh Tigers. BPL season typically brings expanded market depth with pre-match and in-play options available for every fixture.

Yes. bajive is fully optimised for mobile play directly through your phone's browser — no app download is required. The platform is designed as a mobile-first experience, so every game, betting market, deposit flow, and account tool works smoothly on Android and iOS devices. Simply visit bajive.app in Chrome or Safari on your smartphone and the site adapts to your screen automatically.

bajive offers a large library of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and more. Titles range from classic three-reel fruit machines to modern video slots with bonus rounds, free spins, and progressive jackpots. You can browse the full slots catalogue on the Slots page. New titles are added regularly, and bajive highlights featured games and seasonal promotions for Bangladeshi players.

Return to Player (RTP) percentages on bajive slots vary by title and provider, but most games in the library sit between 94% and 97% RTP. The RTP for each specific game is published in the game's information panel, accessible by tapping the "i" or "Info" button within the game interface. bajive only partners with certified game studios whose RNG systems are independently audited for fair play.

Keno on bajive is a lottery-style number game where you select between 1 and 10 numbers from a grid of 80. Once you place your bet, 20 numbers are drawn at random, and your payout depends on how many of your chosen numbers match the draw. The more numbers you pick and the more that match, the higher your payout multiplier. bajive's Keno rounds run continuously, with results displayed in real time.

Lucky Dragons is a bajive-featured game with an Asian mythology theme, combining elements of slots and instant-win gameplay built around dragon symbols and multiplier mechanics. It is designed for quick, engaging sessions and is one of the most popular titles among bajive players in Bangladesh. Full game rules and paytable details are available inside the game's information panel on the Lucky Dragons page.

bajive offers promotional bonuses for new and existing players from time to time, including welcome deposit match bonuses and free spin offers. The specific terms — including the minimum deposit required, the bonus percentage, and the wagering requirement — are published on the promotions page and updated seasonally. bajive recommends reading the full bonus terms before claiming any offer, as wagering requirements must be met before winnings can be withdrawn.

A wagering requirement (also called a playthrough requirement) is the number of times you must bet a bonus amount before the resulting winnings can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawing. bajive displays the wagering requirement clearly on every bonus offer. Bets on certain low-margin games may contribute less than 100% toward clearing the requirement.

bajive rewards regular players through a tiered loyalty programme. As you play, you accumulate points that unlock higher loyalty tiers, each offering improved benefits such as faster withdrawal processing, higher deposit limits, dedicated account support, and exclusive seasonal promotions tied to events like BPL season, Eid, and Pohela Boishakh. Details of the current loyalty programme structure are available on the promotions section of the bajive platform.

Whether a bonus can be used on cricket betting, slots, or both depends on the specific promotion. Most bajive welcome bonuses are valid across slots and casino games, while dedicated sports bonuses are designed for cricket and other sports betting markets. Each bonus offer specifies its eligible game categories in the terms. If you are unsure whether a particular bonus applies to cricket betting, contact [email protected] before claiming.

bajive is a safe and reliable platform that uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. All games are sourced from licensed and independently audited game studios, ensuring fair and random outcomes. bajive operates under international licensing standards and maintains strict KYC, anti-money laundering, and responsible gaming procedures to protect every player.

bajive is an internationally licensed online platform that serves Bangladeshi players. bajive does not make specific claims about local regulatory status and encourages players to satisfy themselves regarding their personal legal position before registering. The platform operates with robust compliance infrastructure including KYC, AML controls, and responsible gaming safeguards consistent with international standards. Players are responsible for understanding the laws applicable in their own jurisdiction.

You can set a daily, weekly, or monthly deposit limit directly from the Responsible Gaming section of your bajive account settings. Choose your preferred limit period, enter the maximum deposit amount in BDT, and confirm. The limit takes effect immediately. Lowering an existing limit applies right away; increasing a limit is subject to a mandatory seven-day cooling-off period to protect you from impulsive changes during a session.

To self-exclude from bajive, email [email protected] with the subject line "Self-Exclusion Request" from your registered email address. Specify whether you want a 6-month, 1-year, 3-year, or permanent exclusion. bajive will process your request within 24 hours, suspend your account immediately for all wagering activity, and stop all marketing communications. Self-exclusion cannot be reversed before the chosen period expires, and permanent exclusion is irreversible.

The minimum age to register and play on bajive is 21 years old. 21+ Age is verified as part of the KYC process, and any account found to belong to a person under 21 will be closed immediately, with all funds returned and all wagers voided. bajive has a zero-tolerance policy on underage gambling. If you suspect a minor is using a bajive account, report it immediately to [email protected].

bajive's dedicated Responsible Gaming page covers deposit limits, session time limits, time-out tools, self-exclusion, and guidance on recognising problem gambling warning signs. You can access it via the footer link on any page of the site. For immediate help, email [email protected] with the subject line "Responsible Gaming" and our team will respond within 24 hours (BST, UTC+6).